As the saying goes, we have two ears and one mouth for a reason.ĪLSO READ Effective Communication for Project Management Tips for improving your active listening skills
Oftentimes, it would be prudent to remember why we listen to attain information, understand the information, enjoy conversing and learn something. Ultimately, active listening can lead to a more positive and happy work environment because it produces empathy, resolves common office conflicts, and builds trust and rapport. With plenty of active listening skills, you can avoid misunderstandings, ensure there is lots of recognition, and a better understanding of viewpoints. This goes beyond just nodding your head anytime someone speaks to you. Good communication is a must in your professional endeavors, as well as your personal life. The importance of active listening skills Put simply, by active listening, you are securing the information that the person is conveying to you. This is a terrific way to improve teamwork, too. Whether it is about a project or something he or she achieved at the office on a particular day. Indeed, active listening is about paying attention and fully comprehending what the other individual is saying. Active listening is the opposite, because it is about giving your full attention to the person you are communicating with and utilizing all your senses to show that you are engaged.
In this day and age, too many people are passive listeners, ready to interrupt and provide their own two cents at any moment, without considering what the person on the other side is saying. So, what is active listening? And can you develop active listening skills? We have compiled a guide to answering these questions so you can add to your professional skillset. Or, considering the latest changes, active listening could be completely alien since up to 74% of us communicate remotely following the Covid-19 pandemic. This might seem like a foreign concept in the modern world where too many people are self-absorbed and only enjoy hearing the sound of their own voice. Unfortunately, there is no happy middle for your co-workers, which might not be the best thing when it comes to workplace communication.īut is there even somewhere in the middle when it comes to speaking and listening? Yes, it is called active listening. Over the years, you might have noticed many of your colleagues embrace two types of communication skills: talking all the time and hardly listening to what you are saying.
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